

If an item weighs more than 9 pounds, we won’t be able to ship to these addresses because of our current courier agreements. The ability to ship to PO boxes or an APO/FPO address depends on the item's weight. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities. Our goal is to provide our customers with the best shipping experience possible at a reasonable cost.
MOONDROP ARIA VS STARFIELD FREE
If you have any feedback, suggestions, or problems with the courier of your shipment, please feel free to submit a support ticket via the "Contact Us" button below. Given the amount of shipping partners we work with and the vast coverage area we serve, there are likely regions with much longer transit times than others. Customers may also be subject to a restocking fee of up to 20 percent of the product cost. If a customer would like the order reshipped, they’ll be charged a reshipment fee. Worldwide Free Shipping on SHENZHENAUDIO, Please allow 1-3 business days for conduct Quality Control in order to ensure the products quality. PS: due to special design of our filter, we don't recommend any after market filters as they may cause obvious acoustical degredation.ġ. Please press on one side of the original filter with the tweezers until the filter cocks up.Ĥ. Put the new filter in edges-justified.ĥ. Gently press the edge with the tweezers until the filter surface is flat. Then the installation is done. Users suffering volume imbalance can purchase/replace filter by their own.

It effectively reduces risk of clogging issues that ends with volume imbalance.Īll our products finished after April 2020 will come with this filter, our official store has them in stock already. To fix that we developed a new triple layer anti clogging filter/damper.

Its inner damper suffers some risk of comtamination by vapor or earwax which causes volume imbalance.(it's actually #1 cause of warranty issues.) Unlike some other IEMs on the market, MOONDROP implements acoustical damper and filter into one package in order to make precise control of frequency response.
